Practical training where your people work.
HOSPITALITY TRAINING BUILT FOR AGED CARE
RiseUp's programs are developed around the environments catering teams actually work in, combining practical hospitality skills with food safety, nutrition, compliance, resident experience and the specific responsibilities of providing food and dining services to older Australians.
Our trainers bring real-world hospitality and aged-care experience into the workplace, helping teams understand not only what they need to do, but why it matters.
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Capability at every level in the kitchen.
TRAINING FOR YOUR WHOLE TEAM
Chef Managers & Head Chefs
Advanced development focused on leadership, catering operations, workforce management, supply and inventory, budgeting, auditing, nutrition, compliance and creating consistently strong resident dining experiences
Chefs & Cooks
Developing the practical knowledge chefs need to deliver safe, nutritious and enjoyable food while understanding allergens, IDDSI, Standard 6, food safety, menu quality, portioning, compliance and the needs of older residents.
Catering Assistants
Practical training covering food safety, hygiene, allergen awareness, texture-modified diets, portioning, resident interaction, reporting and the fundamentals of working within an aged-care catering environment.
PRACTICAL & EFFICIENT DEVELOPMENT
What we build capability in.
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Food Safety &
Compliance
Food safety, allergens, hygiene, auditing and regulatory requirements.
Nutrition
Nutrition &
Specialised Diets
Nutrition, IDDSI, texture modification, portioning and individual dietary requirements
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Food Quality & Consistency
Preparation, presentation, recipes, portion control and menu execution.
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Operational
Capability
Ordering, stock control, waste, costs, documentation and catering systems.
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Resident
Experience
Choice, dignity, communication, cultural considerations and enjoyable dining experiences.
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Leadership &
Team Capability
Communication, accountability, coaching, performance and developing stronger catering teams.
Our training delivers results.
OUR IMPACT
Our Specialists become part of the operation, understanding what's happening on the kitchen and dining room floor, identifying opportunities & working with your people to implement practical improvements that last.
500+
Catering team members developed in aged care skills since 2023.
200%
Decrease in HR issues and complaints following team development.
50+
Chefs developed to understand their roles within the Aged Care Quality Standards.
Helping teams understand Standard 6 in practice.
TRAINING ALIGNED TO TODAY'S AGED CARE ENVIRONMENT
Food and nutrition now has dedicated prominence within the strengthened Aged Care Quality Standards. For catering teams, that means understanding how everyday decisions in the kitchen and dining room contribute to safe, nutritious and enjoyable food and dining experiences.
RiseUp translates these expectations into practical behaviours your catering teams can understand and apply in their everyday roles, from food preparation and menu delivery through to choice, communication, dining support and continuous improvement.
RiseUp restructured our catering operations, implemented processes around Standard 6, training and upskilled our catering teams and ran our catering operations for 2 years. During that time, we saw process and people take steps to develop their careers, supply chain become more streamlined and our chefs freed to love what they do. We are proud to have RiseUp as a strategic partner in our Aged Care residential living.
Sarah Ramsay
General Manager
Residential Care
